Ahmed Al Zarouni أحمد الزرعوني

Ahmed Al Zarouni

Expert in IT Strategy
and Cybersecurity

Nationality: UAE
Email: [email protected]
Website: aaz.ae

With over 21 years of experience in IT, Ahmed Alzarooni is a seasoned professional renowned for his expertise in technological innovation and transformation. Currently serving as the First Vice President of IT & Information Security at a prominent Government organization, Ahmed has played a pivotal role in shaping the IT landscape across multiple sectors including malls, towers, smart cities, smart education and hotels.

Holding a Bachelor of Science in Information Technology with a concentration in Enterprise Computing, and graduating magna cum laude with a GPA of 3.82, Ahmed possesses a diverse skill set that spans IT compliance, cybersecurity, infrastructure management, and software development. His strategic vision and technical acumen have driven successful implementations of complex IT projects, earning him recognition as a thought leader in the industry.

Ahmed’s dedication to continuous learning and development is evident from the numerous training courses he has taken, including certifications such as MCTS (Microsoft Certified Technology Specialist), MCSE (Microsoft Certified Systems Engineer), and CISSP (Certified Information Systems Security Professional). Additionally, he has completed specialized training in Microsoft Active Directory, Visual Basic .Net, Azure AI Fundamentals, and various CompTIA certifications like Network+, A+, Linux+, Security+, and Server+. Ahmed also holds credentials as a Microsoft Certified Trainer (MCT) and has undertaken advanced security training, including CHFI (Computer Hacking Forensic Investigator), ITIL (Information Technology Infrastructure Library), TOGAF, and CCNA (Cisco Certified Network Associate).

His advisory roles at GISEC, Skyline University College, Alrushed American School, and the MENA AI Award showcase his commitment to mentoring the next generation of IT professionals and driving forward industry standards. As a board member of CIOMajlis, Ahmed has contributed to shaping IT governance and policies that enhance organizational resilience and innovation.

In addition to his professional achievements, Ahmed is the founder of the Happiness Club, a unique initiative with over 60,000 members aimed at enhancing organizational culture and employee satisfaction. He has served as the president of the Happiness Club for over 10 years and established the Happiness Award, recognizing more than 200 individuals for their contributions to promoting happiness and well-being within their organizations.

Ahmed is also a prolific author, with notable works including “Technical Thinking” and “The Bubbles Theory.” His books provide insights into strategic thinking and life management, reflecting his holistic approach to personal and professional development. Ahmed’s expertise and thought leadership are further demonstrated through his active participation in over 150 live interviews on TV, radio, and online platforms, where he shares his insights on IT strategy, cybersecurity, and technological advancements.

Fluent in Arabic and proficient in English, Ahmed’s communication skills have enabled him to effectively engage with diverse audiences and stakeholders. His contributions to the field of IT and his commitment to fostering a culture of innovation and happiness have established him as a respected leader and influencer in the industry.

Professional Experience

Government Organization
(09/2011 - Present)
VP & Head of IT Department – President of the Happiness Club

Certifications & Compliance

Successfully obtained multiple ISO certificates for the organization.

Technology Management

Managed the completion of multiple ERP systems, infrastructure upgrades, and implementation of document management systems. Created disaster recovery sites and SOC & NOC.

Partnerships & Agreements

Signed master agreements with multiple providers, benefiting subsidiaries through integrated products and solutions.

Happiness Club

Founded the Happiness Club in January 2014, growing it to over 60,000 members and fostering beneficial relationships through the Happiness Award program.

Strategic Planning & Development

Established a strategic roadmap to transform the IT department, focusing on policies, procedures, security, capacity, availability, and performance. Engaged in major projects across Dubai, providing technological support and supervision.

Dubai Media Inc (2009 - 2011)

Senior IT Manager

Restructured IT infrastructure, achieving significant cost savings.

Implemented internal backup and disaster recovery solutions.

Introduced Google Apps Email Solutions, saving 450k AED.

Pioneered mobile app development, laying the foundation for Emirates247.com.

Other Key Positions

Emarat Al Youm & Emirates247 Newspapers (2008 - 2009)

Provided IT support across multiple companies and branches.

Department of Islamic Affairs Sharjah (2004 - 2006)

Improved IT services and managed significant projects.

Dubai Airport (2006 - 2008)

Founded and managed the IT section in the electronic department.

Skills and Expertise

IT Governance

Cloud Computing

Crisis and Change Management

Business Domain Knowledge

Cyber Security

ERP, HRMS, CRM Systems and Apps

Training and Public Speaking

Public Relations

Awards and Recognitions

Acknowledged by board members and Managing Director of a leading government entity for efforts in promoting happiness and teamwork within the organization.

Recognized by the UAE Cyber Security Council for enhancing cyber awareness across various platforms.

Awarded by the Emirates Creative Association for leveraging social media to drive technological innovation.

Celebrated for consistent dedication and outstanding achievements over a decade at a prominent government entity.


Tawzea Publication (2020)

"More than 120 practical technical ideas that will develop your life."

Technical Thinking - 2nd Edition (2021)

"More than 210 practical technical ideas."

Technical Thinking - English Edition (2022)

The Bubbles Theory (2023)

Available in 2024 in English and Russian translations, this comprehensive guide helps individuals navigate personal and professional challenges using the metaphor of life as a complex web of bubbles.

Key Projects and Initiatives

Happiness Club Initiative

Founded in January 2014, the Happiness Club is dedicated to enhancing workplace culture and employee satisfaction. The club has grown to over 60,000 members and includes 35 member companies, 35 Happiness Champions, and 6,500 partners. It hosts the annual Happiness Award program, recognizing individuals and organizations that excel in fostering a positive workplace environment.

Mega Projects in Technologies

Led numerous high-value technology projects worth a total of 10 billion AED, including smart city developments, infrastructure upgrades, and advanced cybersecurity implementations.

Public Awareness and Education

Conducted over 150 public awareness sessions, international events, and live seminars covering topics such as emerging technology, cybersecurity, and digital transformation. These efforts reflect Ahmed's commitment to continuous learning and community engagement.

Advisory Roles and Board Memberships

Volunteering and Community Engagement

Ahmed is deeply committed to community service, acting as a technical advisor and providing support to the public through social media interactions, tech groups, and direct engagement. His mission is to enhance technical literacy and make technology accessible to all, reflecting his dedication to accessibility, education, and social responsibility.

For inquiries or to learn more about Ahmed Al Zarouni’s work, please visit aaz.ae or reach out via email at [email protected]

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